Galaxy Watch Active 2: Fix Touch Issues Post-Swim

The Galaxy Watch Active 2 touch screen may stop working after swimming due to water exposure. Dry the watch thoroughly to resolve this issue.

Many users experience issues with their Galaxy Watch Active 2 touch screens after swimming. Water exposure can interfere with the device’s functionality. It’s crucial to dry the watch thoroughly to restore proper operation. This guide will help you troubleshoot and prevent further problems.

Understanding the common causes and solutions can extend the life of your watch. Proper care and maintenance are essential for any water-resistant device. Keeping your Galaxy Watch Active 2 in optimal condition ensures it performs well in all activities, including swimming. Follow these steps to maintain your watch’s functionality and enjoy its features without interruptions.

Introduction To Galaxy Watch Active 2 Post-swim Touch Issues

The Galaxy Watch Active 2 is popular among fitness enthusiasts. It’s known for its sleek design and advanced features. However, some users face touch screen issues after swimming. This can be frustrating, especially for those who rely on it for tracking workouts. Let’s explore these issues in detail.

Brief On Water Resistance

The Galaxy Watch Active 2 boasts impressive water resistance. It is designed to withstand water up to 50 meters deep. This means you can swim and shower without worries. The watch is protected against splashes and brief immersion in water.

Common Post-swim Touch Problems

After swimming, some users notice their touch screen becomes unresponsive. This can happen due to water droplets on the screen. Water can interfere with the capacitive touch sensors. Here are some common issues:

  • Touch screen not responding
  • Delayed touch response
  • Erratic screen behavior

These issues can be temporary. Drying the watch thoroughly can often solve the problem. Ensure the watch is completely dry before using it again.

IssuePossible Cause
Touch screen not respondingWater droplets on the screen
Delayed touch responseMoisture interfering with sensors
Erratic screen behaviorWater trapped under the screen

To prevent these issues, always dry your watch after swimming. Use a soft, dry cloth to remove any water. Avoid using your watch until it is fully dry.

Initial Troubleshooting Steps

Swimming with your Galaxy Watch Active 2 can be fun. But sometimes, the touch screen stops working. If this happens, follow these initial troubleshooting steps.

Checking For Physical Damage

First, inspect your watch for any physical damage. Look for cracks or scratches on the screen. Ensure the buttons are not stuck. Physical damage can impact touch sensitivity.

Ensuring The Watch Is Dry

Water can affect the touch screen. Ensure your watch is completely dry. Use a soft, lint-free cloth to wipe the screen. You can also gently shake the watch to remove any water.

1. Physical InspectionCheck for cracks or stuck buttons.
2. Dry the WatchWipe the screen with a soft cloth.
3. Shake the WatchGently shake to remove water.

By following these steps, you can often fix the touch screen issue. If the problem persists, further troubleshooting may be needed.

Water Lock Mode: Activation And Use

The Galaxy Watch Active 2 has a helpful feature called Water Lock Mode. This mode protects your watch while swimming. Knowing how to activate and deactivate Water Lock Mode can save your touch screen from issues. Let’s explore how to use this feature effectively.

Activating Water Lock Mode

Activating Water Lock Mode is simple. Follow these steps:

  • Swipe down from the top of the screen to open the Quick Panel.
  • Tap the Water Lock Mode icon, which looks like a water droplet.
  • A message will appear, notifying you that Water Lock Mode is activated.

Once activated, the watch will lock the touch screen. This prevents any water interference. Your Galaxy Watch Active 2 is now ready for swimming.

Deactivating Water Lock Mode

Deactivating Water Lock Mode is just as easy. Here’s what you need to do:

  • Press and hold the Home button until the watch vibrates.
  • The touch screen will unlock, and Water Lock Mode will deactivate.
  • A message will confirm the mode is turned off.

After deactivating Water Lock Mode, it’s good to dry your watch. This ensures it functions properly after swimming.

By understanding how to use Water Lock Mode, you can protect your Galaxy Watch Active 2. This feature is essential for swimmers. It helps keep your watch in top condition.

Post-swim Maintenance Tips

Swimming with your Galaxy Watch Active 2 can be fun. But, it can also lead to touch screen issues. Proper maintenance can help you avoid these problems. Follow these tips to keep your watch in top condition after a swim.

Rinsing The Watch Properly

After swimming, rinse your Galaxy Watch Active 2 with fresh water. This removes chlorine or salt that can damage the screen.

  • Hold the watch under running water for 10-15 seconds.
  • Use lukewarm water, not hot or cold.
  • Gently shake the watch to remove excess water.

Drying Techniques

Drying your watch is crucial for its longevity. Follow these steps for proper drying.

  • Use a soft, lint-free cloth to pat the watch dry.
  • Avoid using a hairdryer or any direct heat source.
  • Let the watch air-dry for at least 30 minutes.

Avoid pressing buttons or using the touch screen while drying. This ensures no water enters the internal components.

Rinse with fresh waterUse hot water
Pat dry with a soft clothUse a hairdryer
Let it air-dryPress buttons while wet

By following these tips, you can keep your Galaxy Watch Active 2 working well. Proper maintenance after swimming is key to avoiding touch screen issues.

Calibration Techniques For Enhanced Touch Sensitivity

Experiencing touch screen issues on your Galaxy Watch Active 2 after swimming? You’re not alone. Calibration can help restore your watch’s touch sensitivity. This guide covers essential techniques to enhance your watch’s touch response.

Software Calibration Settings

The first step is using the built-in software settings. Follow these steps:

  • Open the Settings menu on your watch.
  • Scroll down and tap on General.
  • Select Touch Sensitivity.
  • Toggle the Touch Sensitivity switch to the ON position.

Adjusting these settings can significantly improve touch response.

Manual Touch Sensitivity Adjustment

If software settings don’t work, try manual adjustments:

1Clean the watch screen with a soft cloth.
2Remove any water or debris.
3Press and hold the Home Button to access power options.
4Select Restart to reboot the watch.

Manual adjustments often solve minor sensitivity issues.

Galaxy Watch Active 2 Touch Screen Not Working After Swimming? [Here is the Software Solutions And Updates]


Swimming with your Galaxy Watch Active 2 can be fun. But sometimes, the touch screen may stop working. This can be fixed with software solutions and updates.

Checking For Firmware Updates

Firmware updates often fix bugs and improve performance. Follow these steps to check for updates:

  • Open the Galaxy Wearable app on your phone.
  • Tap on Home, then select Watch software update.
  • Tap on Download and install to see if an update is available.
  • If an update is available, follow the instructions to install it.

Updating the firmware can solve touch screen issues. Always keep your watch updated.

Resetting The Watch

Resetting the watch can help if the update does not work. Here are the steps to reset your watch:

  • Open the Settings menu on your Galaxy Watch Active 2.
  • Scroll down and tap on General.
  • Select Reset, then tap on Reset again to confirm.
  • Wait for the watch to reset and restart.

Resetting the watch can clear any glitches. But it will erase your data. Backup your data before resetting.

These software solutions can help fix your touch screen issues. Try them and enjoy using your watch again.

Protective Accessories To Prevent Touch Issues

Swimming with the Galaxy Watch Active 2 can cause touch screen problems. This issue frustrates many users. Using protective accessories can help. These accessories shield your watch and keep it functional.

Screen Protectors

Screen protectors are essential for your Galaxy Watch Active 2. They protect the screen from scratches and water damage. There are different types available:

  • Plastic screen protectors: Affordable and easy to apply.
  • Glass screen protectors: More durable but can be pricier.
  • Liquid screen protectors: Provide a thin, invisible layer.

Choose the one that suits your needs. A good screen protector keeps the touch screen responsive. It also adds a layer of protection against water.

Waterproof Cases

Waterproof cases offer more protection. They fully cover the watch and keep water out. These cases come in different styles:

Hard shell casesDurable and provide extra impact protection.
Soft silicone casesFlexible and comfortable to wear.
Full-body casesComplete coverage and high water resistance.

Choose a waterproof case based on your activity level. A good case keeps your watch safe from water damage and touch screen issues.

When To Seek Professional Help

Sometimes, fixing your Galaxy Watch Active 2 touch screen on your own is not feasible. If your watch’s touch screen stops working after swimming, you may need professional assistance. Knowing when to seek professional help is crucial for protecting your device.

Service Center Support

If your touch screen is unresponsive, the first step is to visit a service center. Samsung’s authorized service centers can diagnose the issue accurately. They have specialized tools to check for water damage and other faults. Ensure you visit an authorized center to keep your warranty intact.

Warranty And Repair Options

Your Galaxy Watch Active 2 comes with a warranty. This warranty often covers manufacturing defects. Check your warranty status before seeking repairs. If your device is still under warranty, the repairs may be free.

Warranty RepairFree if the issue is a manufacturing defect.
Out-of-Warranty RepairMay incur a cost based on the damage.

If your warranty has expired, you can still get your watch fixed. Authorized service centers offer paid repair options. Always request a repair estimate before proceeding. This helps you know the cost involved.

Preventive Measures For Future Swims

Swimming with your Galaxy Watch Active 2 can be fun. But the touch screen may stop working after swimming. To avoid this, follow some preventive measures.

Best Practices

Follow these best practices to keep your watch safe:

  • Use water lock mode: Before swimming, turn on water lock mode. This prevents water from activating the touch screen.
  • Rinse with fresh water: After swimming, rinse the watch with fresh water. This removes any chlorine or salt.
  • Dry your watch: Use a soft cloth to dry the watch. Make sure it is completely dry before using it again.

Regular Maintenance Schedule

Maintain a regular schedule to keep your watch in top shape:

Clean the watchOnce a week
Check for damageAfter every swim
Update softwareMonthly

By following these preventive measures, you can keep your Galaxy Watch Active 2 safe and functional after every swim.

Conclusion: Ensuring Longevity Of Galaxy Watch Active 2

Having trouble with your Galaxy Watch Active 2 touch screen after swimming? Learn how to protect and maintain your watch for extended use. Follow these tips to ensure your device stays functional and reliable.

Summarizing Care Tips

Keep your watch in top shape with these simple care tips:

  • Rinse your watch with fresh water after swimming.
  • Use a soft cloth to dry the device completely.
  • Avoid pressing buttons while the watch is wet.
  • Store your watch in a cool, dry place when not in use.
  • Regularly clean the watch to remove salt and debris.

Emphasizing Routine Checks

Regular checks can prevent long-term damage. Ensure your watch remains functional by following these steps:

  • Check the touch screen for responsiveness.
  • Inspect the watch for any visible damage.
  • Ensure the sensors and charging ports are clean.
  • Verify software updates are installed.
  • Test the watch in different environments to ensure proper functioning.

Maintaining your Galaxy Watch Active 2 with these tips can help extend its life. Keep your device clean, dry, and updated for optimal performance.

Frequently Asked Questions

Why Is My Galaxy Watch Active 2 Screen Unresponsive?

Water may have affected the touch sensitivity. Dry the watch completely and try again.

Can Water Damage The Galaxy Watch Active 2?

Yes, despite being water-resistant, prolonged exposure can cause issues. Always dry your watch after swimming.

How Do I Fix A Wet Touch Screen?

Dry the watch with a soft cloth. Avoid using heat sources like hair dryers.

Does Galaxy Watch Active 2 Have A Water Lock Mode?

Yes, it has a water lock mode to prevent accidental touches while swimming. Activate it before swimming.

Should I Contact Support For Touch Screen Issues?

If drying and restarting don’t work, contact Samsung support for further assistance.


Experiencing touch screen issues with your Galaxy Watch Active 2 after swimming can be frustrating. Ensure proper maintenance and follow the troubleshooting steps mentioned. Regularly check for software updates and consult Samsung support if problems persist. Taking these steps can help maintain your watch’s functionality and enhance your swimming experience.

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