If your Frigidaire washer is showing the error code E21, you’re probably wondering what it means and how to fix it fast. This code usually signals a problem with draining, which can stop your laundry routine in its tracks.
But don’t worry—understanding what causes the E21 error and knowing the right steps to take can save you time, money, and frustration. You’ll get clear, simple solutions to get your washer back to working order quickly. Keep reading to discover easy troubleshooting tips that anyone can follow, even if you’re not a repair expert.

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Error Code E21 Meaning
The Frigidaire washer error code E21 signals a drainage problem. This code appears when the washer cannot drain water properly. It stops the cycle to avoid water damage or flooding.
Understanding this code helps you fix the problem faster. It also prevents damage to your washing machine. Let’s explore what causes this error and how to resolve it.
Drainage Problems Explained
Error code E21 means the washer’s drain system is blocked or slow. Water remains inside the drum after the spin cycle. This can cause clothes to stay wet and the washer to stop working.
The machine checks the pump and hose for blockages. If water does not drain within a set time, the error code appears. This protects your washer from damage caused by standing water.
Common Causes
One common cause is a clogged drain hose. Dirt, lint, or small objects can block water flow. Another cause is a dirty or blocked pump filter. This filter catches debris but needs cleaning regularly.
The drain pump may also fail. If it hums but does not spin, it could be broken or stuck. Finally, wrong drain hose height can cause siphoning and drainage issues.
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Safety First
Working on your Frigidaire washer with error code E21 requires care. Safety must come before any repair or check. This prevents accidents and protects you from harm.
Simple steps can keep you safe while fixing drainage problems. Always follow safety rules to avoid electric shocks and injuries.
Unplugging The Washer
Always unplug the washer before starting any work. This stops electricity from flowing to the machine. It lowers the risk of electric shock.
Do not touch any parts inside while the washer is plugged in. Use the power cord to disconnect the appliance from the socket.
Handling Sharp Objects
Drain filters and pumps may contain sharp parts or broken pieces. Handle them carefully to avoid cuts or injuries.
Wear gloves if possible. Remove debris like coins or broken glass slowly and with care. Keep small sharp items away from children.
Checking The Drain Hose
Checking the drain hose is a key step in fixing the Frigidaire washer code E21. This error often means the washer cannot drain water properly. The drain hose can be blocked or bent, stopping water flow. Clear hose issues to help your washer drain as it should. Follow these checks to spot common hose problems and fix them quickly.
Identifying Kinks And Blockages
Start by unplugging the washer to stay safe. Then, find the drain hose, usually at the back of the machine. Look along the hose for any bends or sharp kinks. These can block water from flowing out. Straighten any kinks you see to restore flow.
Next, check for blockages inside the hose. Disconnect it carefully and try to blow air through it. If air does not pass, something is stuck inside. Use a long flexible brush or a thin object to clear any debris. Rinse the hose with water to flush out dirt. Make sure the hose is clean and clear before reconnecting it.
Proper Drain Hose Position
The drain hose must be in the correct position to work well. It should not be too low or too high. Check your washer manual for the right height. Usually, the hose end should be between 18 and 30 inches above the floor.
Secure the hose so it does not fall or move during the wash cycle. Avoid pushing it too far into the drain pipe. This can cause water to flow back into the washer. The hose should have a smooth curve without sharp bends. Proper position keeps water flowing out smoothly and stops error E21 from showing.
Cleaning The Pump Filter
Cleaning the pump filter is a key step in fixing the Frigidaire washer code E21. This code usually means there is a drainage problem. Dirt, lint, and small objects can block the filter and stop water from draining properly. Regular cleaning of the pump filter keeps your washer working smoothly and avoids costly repairs.
Before starting, always unplug the washer to stay safe. Water may spill out, so have a towel ready. Follow these steps to clean the pump filter carefully.
Locating The Filter
The pump filter is usually behind a small door or panel at the washer’s front bottom. Check the user manual for exact location. Open the panel gently using a flat tool or your fingers. Keep a shallow tray or towel under the area to catch water that may leak out. The filter looks like a round cap or a small cover.
Removing Debris
Turn the filter cap counterclockwise to remove it. Pull out any visible debris like lint, coins, or small items. Use a soft brush or cloth to clean inside the filter housing. Rinse the filter under running water if needed. Make sure the filter is completely clean before putting it back. Screw the filter cap back tightly to avoid leaks. Close the panel securely and plug the washer back in.
Inspecting The Drain Pump
Inspecting the drain pump is essential when your Frigidaire washer shows the E21 error code. This code often signals a drainage problem. Checking the drain pump helps identify blockages or mechanical faults that stop water from draining properly. Doing this step-by-step can save you time and avoid costly repairs.
Listening For Pump Sounds
Start by running a drain cycle and listen carefully. The pump should make a humming or spinning noise. If you hear no sound, the pump might not be working. A loud buzzing or grinding noise could mean the pump is stuck or damaged. These sounds give clues about the pump’s condition.
Checking The Impeller
The impeller is a small fan inside the pump that pushes water out. Remove the pump cover to see it clearly. Look for any debris or objects blocking the impeller. Check if it moves freely by turning it with your finger. If the impeller is broken or stuck, water will not drain well.
Signs Of Pump Failure
Common signs of pump failure include no draining, strange noises, or water left inside the drum. The washer may also stop mid-cycle or show the E21 error repeatedly. If the impeller is damaged or the pump motor hums without spinning, the pump needs replacing. Early detection helps fix the issue quickly.
Verifying Drain Hose Height
Verifying the drain hose height is crucial when dealing with the Frigidaire washer error code E21. This code often signals a drainage problem. Proper drain hose height helps ensure water flows out correctly. Incorrect height can cause water to siphon back into the washer. This may trigger the error code and stop the machine from working well. Checking and adjusting the drain hose height is a simple step that can prevent many drainage issues.
Avoiding Siphoning Issues
Siphoning happens when the drain hose is too low. Water may flow back into the washer. This causes the washer to fill incorrectly. Keep the drain hose at the right height to stop this. The hose should be between 30 and 96 inches from the floor. Use a standpipe or laundry tub to secure the hose. Avoid sharp bends or kinks. These can block water flow and cause errors.
Manufacturer Guidelines
Follow Frigidaire’s instructions for drain hose installation. The user manual states the proper height and placement. Using the correct drain hose length is important. Too long or too short can cause drainage problems. The hose must be secured firmly to prevent slipping. Check the manual for specific height recommendations. Always use the original parts when replacing the hose. This ensures compatibility and reduces error risks.
Resetting The Washer
Resetting your Frigidaire washer can clear error code E21 and restore normal function. This code often signals a drainage problem or a slow drain. Resetting resets the control board and can fix minor glitches. Two main methods work well: power cycling and button combination reset. Both are simple and require no tools.
Power Cycle Method
First, unplug the washer from the power outlet. Wait for about one minute to let the machine fully power down. Plug it back in and turn on the washer. This process clears temporary errors from the system. Check if the E21 code disappears and the washer drains properly. This method works if the error came from a simple electronic glitch.
Button Combination Reset
Press and hold the Spin Speed and Soil Level buttons at the same time. Keep holding them for about five seconds. You should hear a beep or see the display flash. This confirms the reset has started. Release the buttons and wait for the washer to restart. This reset clears certain software errors in the control panel. Try a cycle to see if the drain problem resolves.
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When To Replace Parts
Knowing when to replace parts in your Frigidaire washer is key to fixing error code E21. This code often signals a drainage problem. Some parts wear out over time. Replacing them at the right moment avoids bigger issues. Acting quickly saves time and money. Focus on parts that affect water drainage and door locking. These parts often cause the E21 error.
Drain Pump Replacement
The drain pump moves water out of the washer. If your washer hums but does not drain, the pump may be faulty. Check the pump impeller for damage or blockages. Clear any debris around the pump. If the pump still does not spin, replacement is needed. Replacing the drain pump restores proper water flow. It prevents water from staying inside the machine, which triggers the E21 code.
Door Lock Switch Issues
The door lock switch ensures the washer door stays closed during cycles. If the switch fails, the washer may stop draining. Sometimes the door lock switch does not send the correct signal. This causes error codes like E21 to appear. Inspect the door lock switch for wear or damage. Replace it if the washer door won’t lock properly or the error persists. A working door lock switch keeps your washer running safely and smoothly.
Preventive Maintenance Tips
Preventive maintenance helps keep your Frigidaire washer running smoothly. It reduces the chance of error codes like E21. Simple steps prevent clogs and drainage problems. Regular care extends the life of your appliance. Follow these tips to avoid common issues and costly repairs.
Regular Cleaning Schedule
Clean the washer drum and door seal every month. Wipe away detergent residue and dirt. Run a cleaning cycle using washing machine cleaner or vinegar. Remove and clean the pump filter regularly. This stops buildup that blocks water flow. A clean washer drains better and works efficiently.
Avoiding Future Clogs
Check pockets before washing clothes. Remove items like coins or tissues that cause blockages. Use the right detergent amount to avoid soap buildup. Keep the drain hose straight and free of kinks. Avoid overloading the washer to help water drain properly. These habits reduce clogs and prevent error codes.
Frequently Asked Questions
How Do I Fix Error Code E21?
To fix error code E21, unplug the washer first. Check and clear any blockages in the drain hose and pump filter. Inspect the drain pump for damage or obstructions. Ensure the drain hose is at the correct height. Reset the machine by turning it off, then on again.
How To Reset Frigidaire Washer Error Code?
Unplug the Frigidaire washer for one minute to reset. Check and clear drain hose and pump filter blockages. Press and hold Spin Speed and Soil Level buttons until a beep sounds. If errors persist, inspect or replace the drain pump or door lock switch.
How Do I Reset My E21?
To reset your E21 error, unplug the washer for 5 minutes. Plug it back in and restart the cycle. Clean the drain hose and pump filter to prevent blockages. Ensure the drain hose is correctly positioned and at the proper height.
How Do I Fix The F21 Error On My Washing Machine?
Unplug the washer to ensure safety. Check and clear blockages in the drain hose and pump filter. Inspect the drain pump for damage or obstructions. Reset the machine by turning power off, then on. Replace the drain pump if issues persist.
What Does Frigidaire Washer Code E21 Mean?
Code E21 signals a drainage problem in your Frigidaire washing machine.
Conclusion
The E21 error code on your Frigidaire washer signals a drainage issue. Start by unplugging the machine to stay safe. Check the drain hose for kinks or blockages. Clean the pump filter to remove lint or debris. Listen to the drain pump; if it hums but doesn’t spin, it may need replacement.
Make sure the drain hose height is correct to avoid siphoning problems. Resetting the washer can clear temporary errors but won’t fix physical blockages. Following these simple steps can help you fix the E21 code effectively.