Chevy Equinox Screen Not Working? Quick Fixes Here!

The Chevy Equinox screen may not work due to software glitches or electrical issues. A system reset often resolves the problem.

The Chevy Equinox, a popular compact SUV, boasts modern technology, including a touchscreen infotainment system. This system controls navigation, entertainment, and vehicle settings. Sometimes, drivers encounter issues where the screen stops working. Common causes include software glitches, loose connections, or electrical faults.

Regular maintenance and updates can prevent these issues. Performing a system reset or checking for loose cables often resolves the problem. If the screen remains unresponsive, professional diagnosis may be necessary. Addressing these concerns promptly ensures a smooth driving experience and uninterrupted access to the vehicle’s features.

Common Causes Of Chevy Equinox Screen Issues

The Chevy Equinox is known for its reliable performance. Yet, sometimes the infotainment system screen may fail. Understanding the common causes can help resolve the issue quickly.

Symptoms Of Malfunctioning Infotainment System

A malfunctioning infotainment system can show several symptoms. These symptoms often indicate an underlying problem. Here are some common signs:

  • Screen going blank or black
  • Touchscreen unresponsive to touch
  • Flickering or distorted display
  • Audio output issues
  • System rebooting randomly

Factors Leading To Screen Failure

Screen failure can happen due to various reasons. Identifying these factors can help you troubleshoot the issue. Below are some common factors:

Software GlitchesOutdated or corrupt software can cause screen issues.
Loose ConnectionsLoose cables can disrupt the display function.
Hardware FailuresDamaged components can lead to screen problems.
Electrical IssuesVoltage spikes can damage the infotainment system.
Environmental FactorsExtreme temperatures can affect screen performance.

By recognizing these factors, you can take steps to fix your Chevy Equinox screen issues.

Chevy Equinox Screen Not Working? [Here is the Initial Troubleshooting Steps]


Experiencing issues with your Chevy Equinox screen? Start with these initial troubleshooting steps. These simple checks can help you identify the root of the problem.

Check The Basics: Power And Connections

First, ensure your screen is getting power. Check if the car’s ignition is on. Look at the screen’s power light. If the light is off, the screen might not be getting power.

Next, inspect all connections. Ensure cables are securely plugged in. Loose or disconnected cables can cause the screen to malfunction. Check both ends of each cable.

Connection TypeAction
Power CableEnsure it’s firmly connected.
Data CableCheck both ends for a secure fit.

Soft Reset: A First Attempt

If the basics check out, try a soft reset. This can often resolve minor issues. Follow these steps:

  • Turn off the car’s ignition.
  • Wait for about 60 seconds.
  • Turn the ignition back on.

If the screen remains unresponsive, press the reset button. Hold it for at least 10 seconds. This can refresh the system and clear minor glitches.

If your screen still doesn’t work, you might need further assistance. These steps are just the beginning. They can often solve simple, common issues.

Fuse Inspection And Replacement

Experiencing issues with your Chevy Equinox screen can be frustrating. Often, the problem might be as simple as a blown fuse. Inspecting and replacing the fuse can resolve the issue quickly. This guide will help you locate, identify, and change the right fuse for your Chevy Equinox screen.

Locating The Fuse Box

The first step is to find the fuse box. In a Chevy Equinox, the fuse box is usually under the dashboard on the driver’s side. Another possible location is in the engine compartment.

Steps to locate the fuse box:

  • Open the driver’s side door.
  • Look under the dashboard near the steering wheel.
  • If not found, open the hood.
  • Look near the battery or firewall.

Identifying And Changing The Right Fuse

Once you find the fuse box, you need to identify the correct fuse. The cover of the fuse box usually has a diagram. This diagram shows which fuse controls which component.

Steps to identify and change the fuse:

  • Open the fuse box cover.
  • Refer to the diagram to find the screen fuse.
  • Use a fuse puller or tweezers to remove the fuse.
  • Inspect the fuse to see if the metal strip is broken.
  • If broken, replace it with a fuse of the same rating.

Ensure you replace the fuse with one of the same rating. Using the wrong fuse can cause more damage.

Master Reset: A Deeper Fix

Is your Chevy Equinox screen not working? A master reset might help. This fix can resolve deeper software issues. It restores factory settings and clears glitches. Follow these steps carefully.

Step-by-step Guide To A Master Reset

  • Turn off your Chevy Equinox.
  • Locate the power button on your screen.
  • Press and hold the power button for 10 seconds.
  • Wait for the screen to turn off and back on.
  • Release the power button once the screen restarts.
  • Check if the screen is working properly.

Precautions During A Master Reset

  • Backup your data: You might lose saved settings.
  • Don’t interrupt the process: Wait until the reset completes.
  • Ensure the car is parked: Do not perform while driving.
  • Check your battery: Ensure it has enough charge.

A master reset can fix many screen issues. Follow the steps and precautions. Restore your Chevy Equinox screen to full functionality.

Software Glitches And Updates

The Chevy Equinox infotainment screen can sometimes face software glitches. These issues can disrupt its functionality. Software updates can often resolve these problems. Below, we’ll guide you through identifying and updating your system.

Identifying Software Issues

First, check if your screen freezes or lags. This can be a sign of software problems. Look for error messages on the screen. These messages can help diagnose the issue.

Another sign is if the screen goes black randomly. This may indicate a software glitch. Also, check if the touch response is slow. Slow touch response can be due to software bugs.

Updating Your Infotainment System

Updating your system can fix many issues. Follow these steps to update:

  • Turn on your Chevy Equinox.
  • Go to the main menu on the screen.
  • Select “Settings” from the menu.
  • Choose “Software Information” or “System Updates”.
  • Check for available updates.
  • If an update is available, download and install it.

Ensure your vehicle is in a safe location during the update. Do not turn off the engine while updating.

Sometimes, a factory reset may be needed. This can fix persistent software issues. Remember to back up any important data before resetting.

IssuePossible Solution
Screen FreezesRestart the system or update software
Black ScreenCheck connections or perform a factory reset
Slow Touch ResponseUpdate software or reset the system

Keeping your software updated ensures smooth performance. Always check for updates regularly. This can prevent many issues.

Battery Disconnect Method

Experiencing issues with your Chevy Equinox screen not working can be frustrating. One effective solution is the Battery Disconnect Method. This method involves disconnecting the car battery to reset the system, which can often resolve the screen issues.

How To Safely Disconnect The Battery

Follow these steps to safely disconnect your Chevy Equinox battery:

  • Turn off the engine and remove the key from the ignition.
  • Open the hood and locate the battery.
  • Use a wrench to loosen the negative terminal clamp.
  • Remove the negative cable and place it aside.
  • Wait for at least 15 minutes to ensure the system fully powers down.

Reconnecting And System Reboot

After waiting, reconnect the battery to reboot your system:

  • Reattach the negative cable to the battery terminal.
  • Tighten the clamp securely with a wrench.
  • Close the hood of your vehicle.
  • Start your car and check if the screen works.

If the screen still does not work, consider professional assistance. This method can often solve minor software issues and reboot your system effectively.

Seeking Professional Help

If your Chevy Equinox screen is not working, it can be frustrating. Sometimes, the issue may need professional assistance. Here, we discuss when to visit a dealer or mechanic and warranty considerations and support.

When To Visit A Dealer Or Mechanic

Not all screen problems can be fixed at home. Visit a professional if your screen is completely blank or flickering. Seek help if you notice physical damage to the screen.

If the screen is slow to respond, a dealer can check it. Mechanics have tools to diagnose software and hardware issues. They can reset or update the system.

Sometimes, the issue lies with wiring. Professionals can safely inspect and repair wiring problems. They know where to look and what to fix.

Warranty Considerations And Support

Your Chevy Equinox may still be under warranty. Warranties often cover screen malfunctions. Check your warranty documents for details.

If covered, the dealer will repair or replace the screen for free. Contact the dealer and provide your vehicle’s information. They will inform you about warranty coverage.

Support services can guide you through the process. They can set up appointments and provide solutions. Reach out to them for any questions.

Table Of Warranty Coverage

IssueWarranty Coverage
Blank ScreenUsually Covered
Flickering ScreenUsually Covered
Physical DamageMay Not Be Covered
Software IssuesUsually Covered

Always verify with your dealer to understand what is covered.

Preventive Measures For Future

Keeping your Chevy Equinox screen working perfectly is crucial. Implementing preventive measures can save time and money. These measures also ensure a smoother driving experience.

Routine Maintenance Tips

Routine maintenance helps your Chevy Equinox screen stay functional. Follow these simple tips to avoid issues:

  • Regular Cleaning: Clean the screen with a soft, dry cloth weekly.
  • Avoid Harsh Chemicals: Never use harsh chemicals on the screen.
  • Check Connections: Ensure all cables are securely connected.
  • Inspect for Damage: Look for cracks or any physical damage monthly.

These steps prevent minor problems from becoming big headaches.

Staying Updated With Software Patches

Software patches keep your Chevy Equinox screen running smoothly. Follow these steps to stay updated:

  • Check for Updates: Regularly check the manufacturer’s website for updates.
  • Install Patches: Install software patches as soon as they are available.
  • Backup Data: Always backup your data before updating.

Keeping software updated minimizes the risk of screen malfunctions.

Alternative Solutions

When your Chevy Equinox screen stops working, it can be frustrating. Thankfully, there are alternative solutions to consider. These solutions can help you stay connected and entertained.

Aftermarket Screens And Upgrades

One effective solution is to install an aftermarket screen. These screens often come with better features than the original. They can provide a more enjoyable experience.

Here are some advantages of aftermarket screens:

  • High-resolution displays
  • More connectivity options like Bluetooth and USB
  • Enhanced software features

When choosing an aftermarket screen, make sure it is compatible with your Chevy Equinox. A professional installation is recommended for best results.

Using Mobile Devices As A Stopgap

Another alternative is to use your mobile device. This can serve as a temporary solution until you fix the screen.

You can mount your phone or tablet on the dashboard. Use navigation apps, music, and more. It is a simple and cost-effective solution.

Here’s a quick setup guide:

  • Purchase a sturdy phone mount.
  • Install the mount on your dashboard.
  • Connect your phone to your car’s sound system via Bluetooth.

Make sure to keep your device charged. Use a car charger to avoid battery drain. This way, you can enjoy your favorite apps on the go.

Frequently Asked Questions

Why Is My Chevy Equinox Screen Blank?

A blank screen can be due to a software glitch, loose connections, or a blown fuse.

How Do I Reset My Equinox Screen?

To reset, turn off the vehicle, wait a few minutes, then restart. This can often fix minor issues.

Can A Software Update Fix The Screen?

Yes, a software update can resolve bugs and improve functionality. Check with your dealer for updates.

Is A Blown Fuse Causing The Screen Issue?

A blown fuse can cause the screen to stop working. Check the fuse box and replace if necessary.

Can A Hard Reset Fix The Screen Problem?

A hard reset can solve many issues. Disconnect the battery for 10 minutes, then reconnect and start the vehicle.


Experiencing a Chevy Equinox screen not working can be frustrating. Follow the troubleshooting steps outlined above. If issues persist, consult a professional. Regular maintenance can prevent such problems. Your Chevy Equinox deserves the best care for optimal performance. Keep these tips in mind for a smoother driving experience.

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