Pelonis Dehumidifier Pump Not Working: Quick Fixes!

The Pelonis dehumidifier pump might not work due to power issues or a clogged pump. Check connections and clean the pump filter.

Pelonis dehumidifiers are efficient in reducing humidity, but sometimes their pump may stop functioning. Users often face this issue due to simple problems like power supply disruptions or clogged pump filters. Ensuring the device is correctly plugged in and routinely cleaning the pump filter can resolve most problems.

Regular maintenance and checks are essential for the optimal performance of your Pelonis dehumidifier. Ignoring these basic steps can lead to more significant issues, affecting the dehumidifier’s functionality. By addressing these common causes, you can keep your Pelonis dehumidifier running smoothly and efficiently.

Identifying The Issue

Identifying the issue with your Pelonis dehumidifier pump not working can be challenging. This guide helps you pinpoint common problems and solutions.

Symptoms Of A Faulty Pump

Recognizing the symptoms of a faulty pump can save you time and effort. Here are some common signs:

  • No water drainage: If the pump does not remove water, it may be faulty.
  • Unusual noises: Strange sounds could indicate a problem.
  • Water leakage: Leaks around the unit suggest pump issues.
  • Indicator lights: Check if any warning lights are on.

Common Error Messages

Pelonis dehumidifiers often display error messages when the pump malfunctions. Understanding these messages helps in quick troubleshooting:

Error MessageMeaning
E1Sensor error. The pump may not be working.
E2Water tank full. The pump might be blocked.
E3Ambient temperature too high or low. This affects pump efficiency.

If you see these error messages, refer to the user manual for detailed solutions. Keeping your dehumidifier clean and well-maintained can prevent many issues.

Safety First

Before attempting any fixes on your Pelonis Dehumidifier, always prioritize safety. Electrical appliances can be hazardous if handled improperly. Read on to learn crucial safety steps.

Unplugging Your Dehumidifier

Always unplug your Pelonis Dehumidifier before starting any repair. This simple step can prevent accidents and electrical shocks.

  • Locate the power cord.
  • Firmly grip the plug, not the cord.
  • Pull the plug straight out from the outlet.

Never touch the plug with wet hands. This can cause serious injury.

Safety Precautions

Follow these precautions to ensure a safe repair process:

  • Wear protective gloves: This protects your hands from sharp edges.
  • Work in a dry area: Moisture and electricity are a dangerous mix.
  • Keep children away: Ensure kids are not near the work area.

Use tools specifically designed for electrical work. This can prevent damage and injury.

Check that the unit is completely dry before plugging it back in. This ensures safe and effective operation.

Consult the user manual for any specific safety guidelines. The manual provides detailed and tailored advice.

Pelonis Dehumidifier Pump Not Working? [Here is the Initial Troubleshooting Steps]


When your Pelonis Dehumidifier Pump stops working, it can be frustrating. Follow these initial troubleshooting steps to identify and solve the problem quickly.

Checking The Power Supply

First, ensure the dehumidifier is plugged in correctly. Sometimes, a loose plug can cause power issues. Check the outlet by plugging in another device to see if it works.

Next, inspect the power cord for any visible damage. If you find cuts or frays, replace the cord immediately. A damaged cord can prevent the unit from working.

Finally, verify that the circuit breaker hasn’t tripped. Reset it if necessary. This simple step often solves many power-related problems.

Ensuring Proper Placement

Proper placement is crucial for your Pelonis Dehumidifier to function well. Make sure the unit is on a flat surface. An uneven surface can affect its performance.

Keep the dehumidifier away from walls and furniture. It needs space for air circulation. Ensure there are at least 12 inches of clearance around the unit.

Lastly, avoid placing the dehumidifier near heat sources. High temperatures can affect its ability to remove moisture.

Pump And Hose Inspection

Having trouble with your Pelonis dehumidifier pump? Inspecting the pump and hose can solve many issues. Let’s dive into how to clean and check these parts.

Cleaning The Pump Filter

First, ensure the dehumidifier is unplugged. Locate the pump filter. It is usually found at the back of the unit. Carefully remove the filter.

Rinse the filter under running water. Use a soft brush to remove any debris. Ensure the filter is completely clean. Allow it to dry before reinserting it.

Cleaning the filter helps the pump work better. It prevents clogs and improves efficiency.

Examining The Hose For Blockages

Check the hose for any blockages. Detach the hose from the dehumidifier. Look through the hose to see if there is any debris.

If you find blockages, flush the hose with water. Use a long brush to clear any stubborn debris. Ensure the hose is clear and free-flowing.

Reattach the hose to the dehumidifier. A clear hose ensures smooth water flow from the pump.

1Unplug the dehumidifier
2Remove the pump filter
3Rinse and clean the filter
4Detach the hose
5Check for blockages
6Flush and clear the hose
7Reattach the hose

Float Switch Functionality

The float switch in a Pelonis dehumidifier plays a crucial role. It prevents overflow by monitoring the water level. If your dehumidifier pump is not working, the float switch might be faulty. Understanding and testing the float switch is essential.

Testing The Switch

First, unplug the dehumidifier for safety. Locate the float switch inside the unit. Use a multimeter to test continuity.

  • Set the multimeter to the continuity setting.
  • Place one probe on each terminal of the float switch.
  • Move the float up and down.

If the multimeter beeps, the switch is working. If not, it needs replacement.

Adjusting The Float

Sometimes, the float might be stuck. This can cause the pump to stop working. Adjusting the float can solve this issue.

  • Check for any debris around the float.
  • Clean any blockages gently.
  • Ensure the float moves freely up and down.

After adjusting, plug the unit back in. Test the dehumidifier to see if the pump works.

Electrical Components Check

Is your Pelonis dehumidifier pump not working? Electrical components might be the culprit. This section will guide you through the essential checks. You will learn how to inspect the capacitor and verify the pump motor.

Inspecting The Capacitor

First, ensure the dehumidifier is unplugged. Safety is crucial.

Next, locate the capacitor. It’s usually a small, cylindrical component.

Use a multimeter to check the capacitor. Set it to measure capacitance.

Touch the multimeter leads to the capacitor terminals. The reading should match the rating on the capacitor.

If the reading is zero or much lower, the capacitor is faulty. Replace it with one of the same rating.

Capacitor RatingExpected Reading
10 µF10 µF
20 µF20 µF

Verifying The Pump Motor

Check the pump motor for any visible damage. Look for burnt wires or a burnt smell.

Next, use a multimeter to test the pump motor. Set it to measure resistance.

Touch the leads to the motor terminals. A reading between 5-30 ohms is normal.

If the reading is zero or infinite, the motor is likely faulty. Consider replacing the motor.

Also, check for any blockages. Ensure nothing is obstructing the pump.

Finally, reassemble the dehumidifier. Plug it back in and test.

  • Ensure no visible damage on the pump motor.
  • Use a multimeter for resistance check.
  • Replace the motor if readings are abnormal.
  • Check for blockages in the pump.

Professional Repair Vs Diy

Dealing with a Pelonis dehumidifier pump not working can be frustrating. You have two options: professional repair or DIY. Both have their pros and cons. This section helps you decide the best approach.

When To Call A Technician

Sometimes, calling a professional technician is the best choice. Here are scenarios when you should call a technician:

  • Electrical Issues: If your dehumidifier has electrical problems, call a pro. Attempting electrical repairs can be dangerous.
  • Complex Problems: If the issue seems complex, let an expert handle it.
  • Warranty Coverage: If your dehumidifier is under warranty, using a technician might be required.

Diy Repair Tips

If you prefer a DIY approach, follow these tips:

  • Check the Power Source: Ensure the dehumidifier is plugged in and the outlet works.
  • Inspect the Pump: Look for blockages or debris in the pump.
  • Clean the Filters: Dirty filters can cause performance issues. Clean or replace them.
  • Consult the Manual: Refer to the user manual for troubleshooting steps specific to your model.

Here is a simple table to compare professional repair and DIY repair:

AspectProfessional RepairDIY Repair
TimeQuickMay take longer
WarrantyOften preservedMay void warranty

Preventive Maintenance

Maintaining your Pelonis dehumidifier pump is crucial. It extends the lifespan and ensures efficiency. Here are key steps for preventive maintenance.

Regular Cleaning Schedule

Cleaning your dehumidifier regularly is important. Dust and debris can clog the system. Follow these steps for a regular cleaning routine:

  • Weekly: Wipe down the exterior with a damp cloth.
  • Monthly: Clean the air filter. Remove it and wash with warm, soapy water. Let it dry completely before reinstalling.
  • Quarterly: Inspect the water tank. Clean it thoroughly to prevent mold buildup.

Long-term Care For Your Dehumidifier

Long-term care ensures your dehumidifier runs smoothly. Follow these tips for effective long-term maintenance:

  • Store Properly: If not using the dehumidifier for a while, store it properly. Ensure it’s dry and clean before storage.
  • Check for Wear: Inspect the power cord and other components. Replace any worn-out parts immediately.
  • Professional Servicing: Schedule a professional check-up annually. This helps identify and fix potential issues early.
Maintenance TaskFrequencyDetails
Exterior CleaningWeeklyWipe with a damp cloth
Air Filter CleaningMonthlyWash with warm, soapy water
Water Tank CleaningQuarterlyThoroughly clean to prevent mold
Professional ServicingAnnuallyIdentify and fix potential issues

Understanding Warranty And Support

If your Pelonis dehumidifier pump is not working, understanding your warranty and support options is crucial. This guide will help you navigate through the process with ease.

Checking Warranty Status

First, you need to check if your dehumidifier is still under warranty. Locate the purchase receipt and check the date. Most Pelonis products come with a one-year warranty.

  • Find your purchase receipt.
  • Check the purchase date.
  • Look for warranty information in the user manual.

Ensure the product is within the warranty period. If it is, you can proceed to the next steps.

Contacting Pelonis Customer Service

If your dehumidifier is under warranty, contact Pelonis customer service. They can provide you with support and repair options.

  • Visit the Pelonis website.
  • Navigate to the support section.
  • Find the customer service contact details.

When you contact them, have your model number and purchase receipt ready. This will speed up the process.

Pelonis customer service can guide you through troubleshooting steps. If needed, they can arrange for repairs or replacements.

1Check purchase receipt for date
2Verify warranty information in the manual
3Contact Pelonis customer service
4Provide model number and receipt
5Follow troubleshooting or repair instructions

Ensuring your dehumidifier pump works properly involves understanding your warranty and seeking the right support. Follow these steps for a smooth experience.

Frequently Asked Questions

Why Is My Pelonis Dehumidifier Pump Not Working?

The pump might be clogged, malfunctioning, or incorrectly installed. Check for blockages and ensure proper setup.

How Do I Reset My Pelonis Dehumidifier?

Unplug the unit, wait 10 minutes, then plug it back in. This may reset the system.

Can A Dirty Filter Affect The Pump?

Yes, a dirty filter can reduce airflow, causing the pump to work inefficiently or fail.

What Should I Do If The Pump Is Noisy?

Ensure the pump is securely attached and check for any blockages or debris that might cause noise.

Is Professional Repair Necessary For Pump Issues?

If basic troubleshooting fails, consult a professional to avoid further damage and ensure proper repair.


Fixing a Pelonis dehumidifier pump can be straightforward. Regular maintenance ensures optimal performance. Always consult the manual for troubleshooting tips. If problems persist, contact customer support. A well-maintained dehumidifier enhances home comfort and air quality. Keep your device in top shape for the best results.

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