Fellowes Paper Shredder Not Working: Troubleshooting Tips

If your Fellowes paper shredder is not working, check for paper jams and overheating. Troubleshoot by reversing the wheel rotation or clearing any obstructions in the shredding wheels.

If issues persist, refer to specific maintenance instructions. When your Fellowes paper shredder encounters problems, it may lead to disruption in its functioning. By addressing common issues like paper jams and overheating promptly, you can ensure smooth operation of the shredder.

Understanding the maintenance steps and effective troubleshooting techniques can help identify and resolve any underlying problems. Implementing proper care practices ensures the longevity and efficiency of your Fellowes paper shredder.

Understanding The Problem

When it comes to troubleshooting your Fellowes paper shredder, understanding the problem is the first step towards finding a solution. Identifying the symptoms and possible causes of malfunction can help in diagnosing and rectifying the issues effectively.

Identifying The Symptoms

  • Shredder not powering on
  • Shredder stopping mid-operation
  • Shredder blades moving slowly

Possible Causes Of Malfunction

  • Overheating due to prolonged use
  • Too much paper or credit cards being shredded at once
  • Obstructions in the shredder blades
  • Lack of lubrication

If your Fellowes paper shredder is not working as expected, it could be a result of one or more of these common issues. By identifying the symptoms and understanding the potential causes of malfunction, you can take the necessary steps to address the problem and restore your shredder to its optimal functionality.

Fellowes Paper Shredder Not Working? [ Here is the Troubleshooting Tips]

Credit: youtube

Dealing with a Fellowes paper shredder that’s not working can be frustrating. However, with some troubleshooting tips, you can quickly identify and resolve common issues that may be causing the problem. Below are some helpful steps to get your shredder back up and running smoothly.

Unblocking The Shredder

  • As the shredder is reversing, gently pull the uncut portion of the paper from the machine.
  • Resume shredding once the jam is cleared.

Resolving Power Issues

  • If your shredder won’t power on, try reversing the wheel rotation using the on, off, and reverse switch.
  • If the shredder will not shred or stops shredding halfway, check for any blockages in the shredding mechanism.
  • If the blades move slowly in both forward and reverse, the motor might be overheating. Give it some time to cool down before using it again.

Dealing With Overheating

  • It is possible that your shredder unit has overheated, especially if you have been using it for an extended period or shredding large quantities of paper.
  • Allow the shredder to cool down for a while before attempting to use it again to prevent further damage.

Maintenance And Care

If your Fellowes paper shredder is not working, there are a few maintenance and care tips you can follow. Try reversing the wheel rotation using the on, off, and reverse switch, remove any obstructions from the shredding wheels, and make sure you are not overloading the shredder with too much paper or credit cards at once.

Additionally, regularly oiling the shredder can help prevent jams and keep it running smoothly.

Importance Of Regular Oiling

Regular oiling is crucial for maintaining the optimal performance of your Fellowes paper shredder. Oiling the shredder ensures that the blades can glide smoothly and efficiently through the paper, minimizing the risk of jams and extending the machine’s lifespan. It is recommended to oil the shredder every time you empty the wastebasket or at least twice a month.

To oil your Fellowes paper shredder, follow these simple steps:

  • Ensure the shredder is turned off and unplugged.
  • Place a few drops of shredder oil directly onto a sheet of paper.
  • Feed the oiled sheet of paper into the shredder, ensuring it is centered.
  • Turn the shredder on and let it run in reverse mode for a few seconds to evenly distribute the oil.
  • Finally, run a few more sheets of plain paper through the shredder to remove any excess oil.

Proper maintenance and regular oiling not only keep your shredder running smoothly, but it also prevents paper jams, ensures consistent shredding quality, and prolongs the life of the machine.

Proper Cleaning Practices

In addition to regular oiling, proper cleaning practices are essential for keeping your Fellowes paper shredder in optimal condition. Over time, debris and dust can accumulate inside the shredder, leading to reduced performance and potential malfunctions. To prevent this, it is important to clean your shredder regularly.

Follow these steps to clean your Fellowes paper shredder:

  • Turn off and unplug the shredder.
  • Remove the shredder head from the wastebasket.
  • Use a small brush or a dry cloth to remove any paper dust and debris from the blades and cutting mechanism.
  • If necessary, you can use compressed air or a vacuum cleaner with a brush attachment to remove hard-to-reach debris.
  • Once the blades and cutting mechanism are clean, wipe the exterior of the shredder with a damp cloth to remove any dust or fingerprints.
  • Ensure all parts are completely dry before reassembling the shredder.

By regularly cleaning your Fellowes paper shredder, you can prevent clogs, maintain optimal performance, and increase the longevity of your machine. Remember to always refer to the manufacturer’s instructions for specific cleaning guidelines.

Advanced Solutions

If your Fellowes paper shredder is not working, try reversing the wheel rotation using the on/off and reverse switch. If that doesn’t work, you may need to clear any obstructions from the shredding wheels. Remember to oil your shredder regularly to prevent jams.

Resetting The Shredder

If your Fellowes paper shredder is not working properly, try resetting it by following these steps:

  • Turn off the shredder and unplug it from the power source.
  • Wait for 10-15 minutes to allow the shredder to cool down.
  • Plug the shredder back in and turn it on.
  • Press and hold the reverse button for 5-10 seconds to reset the shredder’s system.

Addressing Sensor Malfunction

If there is a sensor malfunction causing your shredder to not work correctly, you can try the following:

  • Check for any paper bits or debris stuck in the sensor area and remove them carefully.
  • Ensure the sensor is properly aligned and not obstructed by any objects.
  • If the issue persists, contact Fellowes customer support for further assistance.

Expert Advice

If your Fellowes paper shredder is not working properly, there are a few steps you can take to troubleshoot the issue before seeking professional repair or contacting Fellowes support. In this section, we will provide you with some expert advice on how to address common problems with your shredder.

Seeking Professional Repair

If you have tried troubleshooting your Fellowes paper shredder on your own and it is still not working, it may be time to consider seeking professional repair. Professional repair services have the expertise and tools necessary to diagnose and fix any issues with your shredder.

When searching for a professional repair service, look for a company that specializes in shredder repair and has experience with Fellowes products. They should have a good reputation and offer a warranty on their services to ensure that you are getting quality repair work.

Contacting Fellowes Support

If you want to reach out to Fellowes directly for support with your paper shredder, there are several ways you can contact them. Fellowes provides customer support through phone, email, and live chat. Here are the steps to contact Fellowes support:

  • Visit the Fellowes website at www.fellowes.com.
  • Look for the “Support” or “Contact Us” section on the website.
  • Choose your preferred method of contact, whether it’s phone, email, or live chat.
  • Provide all necessary details about your paper shredder, including the model number and a description of the issue you are experiencing.
  • Follow the instructions provided by Fellowes support to receive guidance on how to resolve the problem or to arrange for repair if needed.

Remember that Fellowes support is there to assist you with any questions or concerns you may have about your paper shredder. They have knowledgeable representatives who can provide you with expert advice and help you find a solution to get your shredder back up and running.

Preventive Measures

Ensuring the proper maintenance and usage of your Fellowes paper shredder can help avoid common issues. By taking preventive measures, you can extend the lifespan of your shredder and prevent it from malfunctioning. Here are some tips on how you can prevent future problems:

Tips To Avoid Future Issues:

  • Regular Maintenance: Clean the shredder regularly and oil it as recommended by the manufacturer to keep it running smoothly.
  • Don’t Overload: Avoid putting too much paper or credit cards into the shredder at once to prevent jams and strain on the motor.

Ensure Proper Usage:

  • Follow Manufacturer’s Guidelines: Always read the user manual and follow the recommended guidelines for operating the shredder.
  • Monitor Usage: Avoid continuous shredding for an extended period to prevent overheating and damage to the motor.

Frequently Asked Questions

How Do You Reset A Fellowes Paper Shredder?

To reset a Fellowes paper shredder, try reversing the wheel rotation using the on, off, and reverse switch. Remove any obstructions from the shredding wheels if needed.

Why Has My Paper Shredder Stopped Working?

If your paper shredder has stopped working, try reversing the wheel rotation using the on, off, and reverse switch. Too much paper or credit cards may have been fed into the shredder at once. If it’s still not working, clear any obstruction from the cutting blades or consult a professional.

Why Won’t My Fellowes Shredder Shred?

If your Fellowes shredder won’t shred, it might be overloaded. Try reversing and clearing any obstructions, such as too much paper or credit cards. Ensure it’s properly oiled and not overheated, and check the safety interlock. If issues persist, consider professional shredder repair services.

How Do You Unblock A Fellowes Paper Shredder?

To unblock a Fellowes paper shredder, reverse the shredder while gently pulling out the stuck paper. Resume shredding after the obstruction is cleared.

Why Has My Fellowes Paper Shredder Stopped Working?

If your Fellowes paper shredder has stopped working, it may be due to a jam or an obstruction in the shredding wheels. Try reversing the wheel rotation using the on, off, and reverse switch located on top of the shredder.

If that doesn’t work, remove the obstruction and try again.


Experiencing issues with your Fellowes paper shredder? Follow the troubleshooting tips provided to get it back up and running smoothly. Proper maintenance, regular cleaning, and avoiding overloading can prevent malfunctions. Don’t let a minor setback disrupt your shredding tasks – with a little care, your device will be shredding efficiently again in no time.

Leave a comment