Your Simply Conserve power strip is supposed to save energy by automatically turning off peripherals when the main device shuts down. But when the switched outlets stop responding, you lose that convenience—and your devices stay powered on or off at the wrong times. This problem is almost always fixable without replacing the strip. Below you’ll find the exact causes, step-by-step troubleshooting, and maintenance tips that work for current 2026 models. No guesswork, no wasted time.
Understanding the Simply Conserve Power Strip
These smart power strips rely on a simple principle: a “control” outlet senses whether the main device (like a TV or computer) is drawing power. When the control device turns off or goes into standby, the strip cuts power to the switched outlets. To fix a non-working switched outlet, you need to know exactly how each part functions.
Switched vs. Always‑on Outlets
Most Simply Conserve strips have three types of outlets:
| Outlet Type | Behavior | Best Use |
|---|---|---|
| Control | Senses power draw from the plugged‑in device. If the device pulls current, switched outlets stay on. | TV, computer, monitor (the main device you turn off). |
| Switched | Turn on or off automatically based on the control outlet’s status. | Printers, speakers, gaming consoles, chargers. |
| Always‑on | Remain powered regardless of the control device. Never switch off. | Modems, routers, phone chargers, DVRs. |
If you plug a peripheral into an always‑on outlet expecting it to switch off, you’ll think the outlet is broken. Double‑check the labels printed next to each socket.
Role of the Control Outlet
The control outlet (often marked in yellow or labeled “control”) is the brain of the strip. It monitors the device’s current draw. When that device is powered off—or enters a low‑power sleep state—the strip waits a few seconds (typically 20–90 seconds depending on the model) then kills power to the switched outlets. Without anything plugged into the control outlet, switched outlets will never receive power. This is the single most common mistake.
Function of the Sensitivity Dial
Many Simply Conserve strips include a small dial or a set of DIP switches labeled “sensitivity.” This setting determines how much current the control outlet must detect before the strip considers the device “on.” For example:
- High sensitivity (turn clockwise): The strip triggers even with very low power draw (e.g., a device in standby pulling 5 W).
- Low sensitivity (turn counterclockwise): The strip requires a higher draw (e.g., 50 W or more).
If you set it too low, the strip may think a modern TV in standby is “off” and cut power to switched outlets prematurely. If you set it too high, it may never detect the device as “on” and switched outlets stay dead. Finding the sweet spot usually requires a few small adjustments.
Common Causes of Switched Outlet Failure
Before diving into repairs, rule out these frequent culprits.
Overloaded Circuit Breaker
Every Simply Conserve power strip has a built‑in resettable circuit breaker (rated 15 A or 1800 W for most models). Plugging in too many high‑wattage devices—like a space heater, a gaming PC, and a monitor all on the same strip—can trip the breaker. When tripped, all switched outlets lose power. The strip may still pass power to always‑on outlets, which confuses many users.
Incorrect Outlet Usage
As noted above, if your main device or any peripheral is plugged into the wrong type of outlet, the switched outlets won’t behave as expected. This isn’t a “failure”—it’s a setup error. Verify each plug position against the labels on the strip.
Faulty Power Source
Sometimes the problem isn’t the strip at all. A loose wall outlet, a tripped GFCI (ground‑fault circuit interrupter) in the room, or a damaged extension cord can cut power to the entire strip. Always test the wall outlet with another device—like a lamp—to confirm it supplies steady 120 V (or 230 V in certain regions).
Quick Troubleshooting Steps
Follow this order to resolve the issue in under five minutes.
Verify Outlet Connections
- Unplug everything from the strip.
- Plug your main device (TV, computer) into the control outlet.
- Plug peripherals you want to be switched into the switched outlets.
- Plug anything that needs constant power (router, clock) into an always‑on outlet.
- Turn on the control device. The switched outlets should activate within a few seconds.
Reset the Circuit Breaker
Look for a small red or black button on the end or side of the strip. Press it firmly until it clicks. If the button pops back out, you have a persistent overload. Remove some devices and try again. A reset restores power to switched outlets after a trip.
Adjust Sensitivity Settings
Turn the sensitivity dial slowly clockwise (higher sensitivity) in quarter‑turn increments. Plug your control device into the control outlet and turn it on. Observe whether the switched outlets now respond. If they turn on and off erratically, dial it back a step.
Check the Wall Outlet and GFCI
- Plug a lamp or phone charger directly into the wall outlet the strip is using. If it doesn’t work, the wall outlet is faulty.
- Locate any GFCI outlets in the same room (often in bathrooms, kitchens, garages, or basements). Press the Reset button on each one. A tripped GFCI can cut power to all downstream outlets, including the one your strip is plugged into.
Advanced Diagnostics and Fixes
If the quick steps don’t help, the problem may be internal. Proceed only if you are comfortable working with small electronics and can safely unplug the strip before opening it.
Inspect Internal Wiring
Remove the screws on the back of the strip. Look for:
- Loose or disconnected wires at the switched outlet terminals.
- Burn marks, melted plastic, or a burnt smell (stop immediately and replace the strip).
- A visibly broken solder joint on the circuit board.
Tighten any loose screw terminals. If wires are frayed or detached, you can carefully reconnect them, but the safest option is to replace the strip.
Replace Faulty Components
Use a multimeter set to continuity or resistance:
- Test the switch on the strip itself (if it has a master on/off switch). A bad switch will read open (infinite resistance) regardless of position.
- Test the circuit breaker button—continuity should exist when the button is pressed.
- Test the control outlet’s internal relay (requires schematics; often not worth the effort for a $20–$30 strip).
If you find a bad switch or relay, you can order a replacement part, but for most users this is a sign to buy a new power strip.
Test with Different Control Devices
Plug a device you know works perfectly—a table lamp with an incandescent bulb, for example—into the control outlet. Turn the lamp on and off. If the switched outlets now respond, your original control device (e.g., a modern TV or computer) may be drawing too little current for the strip to detect. Raise the sensitivity, or keep that device plugged into the switched outlet and use a different control device.
Installation Best Practices for Reliable Operation
Getting it right from the start prevents most problems.
- Place the strip in a well‑ventilated area. Heat buildup can cause the circuit breaker to trip prematurely.
- Use the control outlet with a device that pulls at least 30 W when on. Low‑power devices (e.g., a small LED lamp) may not trigger switching reliably.
- Avoid daisy‑chaining power strips. Plugging one strip into another can cause nuisance tripping and is a fire hazard.
- Match the strip’s rating. A 15 A strip can safely handle up to 1800 W total (120 V × 15 A). Keep total wattage below 1440 W for a continuous safety margin.
Preventive Maintenance Schedule
A few minutes every few months will keep your power strip working reliably.
| Task | Frequency |
|---|---|
| Inspect the cord and casing for cracks or fraying | Monthly |
| Unplug and wipe dust from outlets with a dry cloth | Every 3 months |
| Press the reset button to exercise the breaker | Every 6 months |
| Test the control outlet response with a known device | Every 6 months |
| Check total connected wattage with a plug‑in meter | Annually |
A common mistake is cleaning with a damp cloth—water can seep into the outlets and cause short circuits. Always use a dry microfiber cloth.
When to Call a Professional
Most power strip issues are simple to fix, but some situations require expert help.
Persistent Outlet Issues
If you’ve tried every step above and the switched outlets still don’t work—even with a known good control device—the internal relay or control board may be damaged. Attempting to repair a circuit board without proper tools can create a safety risk. It’s time to replace the strip.
Electrical Safety Concerns
- Burning smell or visible smoke: Unplug the strip immediately and do not use it again.
- Sparks when plugging or unplugging: Indicates arcing, possibly due to a short.
- Strip feels hot to the touch (over 120 °F / 49 °C): Disconnect and check for overload or a failing component.
The U.S. Consumer Product Safety Commission recommends replacing any power strip that shows signs of overheating, as damaged insulation can lead to electrical fires. For more on general electrical safety, refer to the National Fire Protection Association (NFPA) guidelines on power strips.
Warranty and Support Options
Check your Simply Conserve power strip’s warranty—most carry a 2‑year limited warranty. Contact the manufacturer directly before attempting any internal repair. Opening the case will almost certainly void the warranty. If the strip is still under warranty, you may receive a free replacement.
Frequently Asked Questions
How do I know which outlet is the control outlet?
Look for a yellow‑colored socket or one labeled “control” on the strip. On many Simply Conserve models, the control outlet is also marked with a small icon of a monitor or computer.
Can I use a power strip with a surge protector as a control device?
No. Plugging another power strip into the control outlet can cause erratic behavior. Always plug a single electronic device directly into the control outlet.
Why do my switched outlets stay on even when the control device is off?
The sensitivity dial may be set too low (counterclockwise). Turn it clockwise a notch so the strip detects the drop in power draw more quickly. Also check that the control device isn’t entering a high‑power “fast startup” sleep mode—disable that feature in the device’s power settings.
Is it safe to leave a power strip plugged in when not in use?
Yes, but if the switched outlets aren’t working, the strip may draw a small standby current (under 1 W). To save that tiny amount, you can unplug the strip. However, for convenience, a properly functioning strip is designed to be left plugged in.
Conclusion
When a Simply Conserve power strip’s switched outlets stop working, the fix is usually a quick reset, a sensitivity adjustment, or a simple plug‑swap to the right outlet. Start with the five‑minute troubleshooting sequence, then move to advanced checks only if needed. If you’re ever in doubt about safety, replace the strip rather than risk a fire.
Once your switched outlets are working again, take a moment to label each device’s outlet and note the correct fluid level (just kidding—but you can use the same diagnostic patience when your washing machine has no power no lights or any other appliance stops responding). A consistent approach to troubleshooting saves money, time, and frustration.
