Are you frustrated that your LG fridge’s craft ice isn’t coming out perfectly round? You’re not alone.
Many LG Craft Ice users expect those crystal-clear, spherical ice balls to elevate their drinks—but sometimes, the ice looks misshapen or irregular. This can be puzzling and disappointing, especially if you rely on your fridge’s craft ice feature to impress guests or enjoy your cocktails just right.
You’ll discover why your LG craft ice might not be perfectly round and learn simple, effective steps to fix it. Keep reading to get your craft ice back to that flawless, picture-perfect shape you deserve.

Credit: www.lg.com
Common Causes For Irregular Craft Ice
Irregular craft ice in your LG refrigerator can spoil your drink experience. Several common issues cause the craft ice not to form perfectly round. Knowing these causes helps you fix the problem quickly. This section covers the main reasons behind irregular craft ice formation.
Water Supply Issues
Craft ice needs a steady water supply to form correctly. A kinked or blocked water line reduces flow. Low water pressure can create incomplete ice spheres. Check if the water valve is fully open. A clogged water filter also limits water supply. Replace old filters to maintain smooth water flow.
Obstructions In Ice Mold
Ice molds must be clear to shape the ice properly. Ice jams or frost build-up block the mold. A stuck feeler arm can stop ice production. Remove any ice pieces stuck in the mold. Make sure the feeler arm moves freely without obstruction.
Ice Maker Settings
Incorrect settings can cause the craft ice to be irregular. Confirm the craft ice maker is turned on. Some models have an indicator light showing it is active. Allow enough time for the ice to form fully. Reset the ice maker by unplugging the fridge if needed.
Temperature Problems
Proper temperature is critical for perfect craft ice. Too warm temperatures prevent full freezing. Too cold may cause frost and blockages. Check the freezer temperature settings regularly. Keep the freezer between 0°F and 5°F for best results.
Initial Checks And Quick Fixes
When the LG Craft Ice is not round or not making ice properly, start with simple checks. These initial inspections often solve common problems fast. Checking settings and clearing small blockages can restore your ice maker’s function without expert help.
Follow these quick steps to identify basic issues. They keep your craft ice maker running smoothly and help avoid bigger repairs.
Verify Craft Ice Setting
First, confirm the craft ice setting is turned on. Some LG models have a light indicating the craft ice feature is active. If this setting is off, the ice maker will not produce craft ice.
Make sure you allow enough time for the ice to form. Craft ice takes longer than regular ice cubes. Wait at least a few hours after turning the setting on.
Inspect Feeler Arm Movement
The feeler arm detects when the ice bin is full and stops ice production. Check that this arm moves freely up and down. If it is stuck in the up position, the ice maker will stop making ice.
Remove any objects or ice blocking the arm. Gently move the arm to test its motion. A stuck arm often causes craft ice issues.
Clear Ice Jams And Frost
Ice jams in the mold or frost buildup can distort the shape of craft ice. Look inside the ice mold and dispenser for any stuck ice pieces. Clear out any blockages carefully.
Defrost the ice maker area if frost is present. Frost can prevent the mold from filling properly, causing odd-shaped ice. Use a soft cloth to remove frost without damaging parts.
Water Supply And Filter Maintenance
Maintaining the water supply and filter is crucial for your LG Craft Ice maker’s performance. Clean water and a clear filter ensure smooth ice production. Neglecting these can cause slow ice making or no ice at all. Regular checks keep the system running efficiently and improve ice quality.
Check Water Line And Valve
Start by inspecting the water line. Make sure it is not bent or blocked. A kinked line can stop water flow to the ice maker. Next, check the water valve. Confirm it is fully open. A partially closed valve limits water supply. This can reduce ice production or stop it completely.
Replace And Flush Water Filter
The water filter traps impurities that harm ice quality. Replace the filter every six months or as recommended. Installing a new filter improves taste and protects the ice maker. After replacing, flush the filter by running water through it for a few minutes. This removes air and loose particles. Proper flushing helps prevent clogs and maintains water flow.
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Resetting The Craft Ice Maker
Resetting the craft ice maker can fix many common issues. This step helps clear small glitches that stop ice from forming properly. Resetting is simple and takes just a few minutes.
Before resetting, make sure the ice maker has no visible blockages. Check the water supply and the ice mold for any stuck ice pieces. After these checks, follow the reset steps below.
Unplug To Reset System
First, unplug the refrigerator from the power outlet. This cuts all power to the ice maker. Leave it unplugged for about five minutes. This pause allows the system to fully reset.
After five minutes, plug the refrigerator back in. Wait for it to restart completely. This process clears minor errors in the ice maker’s control board.
Locate And Press Reset Button
Find the reset button on the craft ice maker unit. It is usually inside the freezer or near the ice mold. The button may be small and recessed.
Use a small tool or your finger to press and hold the reset button. Hold it for about 5 to 10 seconds. Release the button and wait for the ice maker to restart.
The ice maker should begin its normal cycle soon after. This resets the system and can help produce perfectly round craft ice again.
Advanced Troubleshooting
Advanced troubleshooting helps fix LG Craft Ice that is not round. This section guides you through steps beyond basic checks. Follow each carefully to find the root cause. These tips save time and avoid unnecessary repairs.
Consult Refrigerator Manual
Start by reading the refrigerator manual. It contains specific instructions for your LG model. Look for sections on the craft ice maker and troubleshooting. The manual explains error codes and reset procedures. It also provides safety warnings to prevent damage.
Keep the manual handy for quick reference. It helps identify model-specific features and settings. Do not skip this step before other actions.
Check Water Inlet Valve And Motor
Water inlet valve controls water flow into the ice maker. If it is faulty, ice shapes can be irregular. Listen for a humming sound when the ice maker runs. No sound may indicate a valve or motor problem.
Inspect the valve for leaks or blockages. Test the motor by pressing the ejector arm gently. It should move smoothly without resistance. Clean any ice buildup around these parts. Replace damaged valves or motors to restore proper function.
When To Contact Lg Support
Contact LG support if advanced troubleshooting fails. Professional help is needed for complex repairs. Use support for warranty claims and authorized service. Avoid fixing internal components yourself to prevent voiding warranty.
Keep your model number and purchase details ready. Explain the issue clearly to get accurate assistance. LG support can guide you to repair centers or send a technician.

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Tips For Perfect Craft Ice
Craft ice offers a unique touch to drinks with its clear, slow-melting quality. Perfect craft ice requires more than just a good ice maker. It needs attention to detail and care throughout the process. Follow simple steps to achieve the best ice every time. These tips help create ideal craft ice for cocktails or everyday use.
Allowing Sufficient Ice Making Time
Craft ice needs extra time to freeze properly. The LG craft ice maker shapes ice slowly to form clear, dense cubes. Rushing the process can cause cloudy or weak ice. Wait at least 3 to 4 hours between batches. This ensures the ice fully freezes and forms solid cubes. Avoid opening the freezer often, as it lowers the temperature and slows freezing.
Maintaining Proper Freezer Temperature
Keep the freezer at the right temperature for craft ice. The ideal setting is around 0°F (-18°C). Temperatures that are too high or low affect ice quality. Too warm and ice melts or forms frost. Too cold and the ice maker may stop working properly. Use a freezer thermometer to check regularly. Adjust settings as needed to keep craft ice perfect.
Frequently Asked Questions
Is Lg Craft Ice Completely Round?
LG Craft Ice is not completely round; it forms large, clear ice spheres with slight flat edges. This design enhances slow melting and visual appeal.
Why Is My Lg Fridge Not Making Craft Ice Balls?
Check the water supply, ice maker settings, and remove any ice blockages. Ensure the feeler arm moves freely. Reset the fridge by unplugging it. Replace a clogged water filter if needed. Contact LG support if the problem continues.
What Is The Lg Craft Ice Lawsuit?
The LG Craft Ice lawsuit involves claims that the ice spheres produced are not perfectly round as advertised. Consumers allege defects in shape and functionality, prompting legal action against LG for misleading product performance and quality issues.
How To Reset The Lg Craft Ice Maker?
Unplug the LG Craft Ice Maker for 3-5 minutes to reset it. Locate and press the reset button on the ice maker. Ensure water supply and settings are correct before restarting. If issues persist, consult the manual or contact LG support.
Why Is My Lg Craft Ice Not Perfectly Round?
LG craft ice may have flat edges due to mold design for easy release and storage.
Conclusion
LG craft ice may not always form perfect spheres. Checking settings and water supply helps fix most issues. Clear any ice jams and ensure the feeler arm moves freely. Replace old water filters and confirm the temperature is correct. Resetting the ice maker can solve many problems quickly.
Small maintenance steps keep your craft ice working well. Enjoy clear, beautifully shaped ice with simple care.