Samsung washers are known for their reliability. But what happens when your Samsung washer doesn’t turn on?
Dealing with a washer that won’t start can be frustrating. You may wonder if it’s a simple fix or something more serious. Understanding the possible causes can save you time and money. In this blog post, we will explore common reasons why your Samsung washer might not be turning on.
We’ll also provide some troubleshooting tips to help you get your washer back in working order. Stay with us to learn how to tackle this issue efficiently and get your laundry routine back on track.
Check Power Supply
Having trouble with your Samsung washer not turning on? The first thing to do is to check the power supply. Ensuring that the power source is functioning can solve many issues. Let’s look at some steps to get your washer up and running.
Inspect Power Cord
Start by examining the power cord. Make sure it is plugged in securely. A loose connection can prevent the washer from starting. Look for any visible damage to the cord. Frays or cuts can interrupt power flow. If the cord looks damaged, it might need replacing.
Test Electrical Outlet
Next, test the electrical outlet. Plug another device into the same outlet. Does it work? If not, the outlet might be faulty. You can use a multimeter to check if the outlet is providing power. Insert the leads into the slots and check the reading.
If the outlet is not working, try resetting the circuit breaker. Sometimes, a tripped breaker can cause power issues. Locate your home’s breaker box. Find the switch for the laundry room and flip it off, then on again.
Examine Door Latch
Your Samsung washer may not turn on if the door latch is faulty. The door latch ensures the door is closed securely before the machine starts. If the door latch is broken, the washer will not operate. Let’s look into some simple checks you can perform.
Ensure Door Is Closed
First, make sure the washer door is closed properly. A door that is not fully closed can prevent the washer from turning on.
- Check if the door is aligned with the washer frame.
- Press the door firmly until you hear a click.
- Try opening and closing the door a few times to ensure it clicks every time.
Look For Obstructions
Obstructions can block the door from closing properly. These obstructions can stop the washer from turning on.
- Inspect the door seal for any debris.
- Clear any items from the washer drum that might block the door.
- Check for small clothes or objects stuck in the door latch area.
Make sure the door latch area is clean and free from obstructions. This will help the door close securely and enable the washer to start.
Inspect Control Panel
The control panel is the brain of your Samsung washer. A malfunction here can stop your washer from turning on. Start by checking the control panel for any signs of damage. Look for loose connections or visible wear. Ensure that the panel is securely in place.
Check For Error Codes
Samsung washers display error codes when something goes wrong. These codes can help identify the issue. Check the control panel for any error messages. Refer to the user manual to understand these codes. Common codes include “dE” for door errors or “LE” for load errors. Addressing these errors can often solve the problem.
Reset The Washer
A reset can sometimes fix issues with the control panel. To reset your washer, unplug it from the power source. Wait for a few minutes. Plug it back in and try turning it on. This simple step can reset the control panel and get your washer working again.
Review Child Lock
Is your Samsung washer not turning on? One common cause is the child lock feature. This safety feature prevents the washer from starting accidentally. Reviewing and deactivating child lock can often solve the problem.
Deactivate Child Lock
To deactivate child lock, follow these steps:
- Press and hold the Child Lock button for three seconds.
- Wait for the lock icon to disappear from the display.
- Try to start the washer again.
If the lock icon is still present, repeat the steps. Sometimes the button needs to be held a bit longer.
Refer To Manual
If you are unsure how to find the child lock button, refer to the user manual. The manual provides detailed instructions and diagrams.
| Model | Child Lock Location |
|---|---|
| Samsung Washer Model A | Front Panel |
| Samsung Washer Model B | Control Panel |
Manuals can also be found online on the Samsung website. Search for your model number to find the correct manual.
Reviewing and deactivating child lock can save time and frustration. Ensure your washer is set up correctly for the best performance.
Test Circuit Breaker
One common reason your Samsung washer might not turn on is a tripped circuit breaker. Testing the circuit breaker can help identify if this is the issue. This guide will walk you through the steps to check and reset the breaker.
Locate Breaker Box
First, find your home’s breaker box. It is often in the basement, garage, or utility room. Once located, open the box to see the breakers. Look for any that are out of place. A tripped breaker will not be in line with the others.
Reset Tripped Breaker
If you find a tripped breaker, reset it. Flip the breaker to the “off” position. Wait a few seconds. Then flip it back to the “on” position. This should restore power to your washer. If the breaker trips again, there may be a deeper issue. Consider contacting a professional for help.
Evaluate Water Supply
Having trouble with your Samsung washer not turning on? Sometimes, the issue might be with the water supply. Before calling a technician, evaluate the water supply to ensure everything is working properly. Checking the water supply can solve many common washer problems.
Turn On Water Valves
The first step is to ensure the water valves are turned on. Locate the valves behind the washer. There should be two valves: one for hot water and one for cold water. Turn both valves counterclockwise to ensure they are fully open. If the washer still does not turn on, proceed to check the hose connections.
Check Hose Connections
Next, inspect the hose connections. Ensure the hoses are securely connected to both the washer and the water supply valves. Loose or damaged hoses can cause water flow issues. Follow these steps to check the hose connections:
- Turn off the water supply by turning the valves clockwise.
- Disconnect the hoses from the washer and the water supply.
- Inspect the hoses for any kinks, cracks, or blockages.
- If the hoses are damaged, replace them with new ones.
- Reconnect the hoses, ensuring they are tightly secured.
- Turn on the water supply by turning the valves counterclockwise.
After checking and securing the hose connections, try turning on your washer again. If the issue persists, there might be other underlying problems that need to be addressed.
Samsung Washer Not Turning on? [Here is the Examine Motor]
If your Samsung washer is not turning on, the motor might be the problem. The motor drives the washing machine’s drum. Without a working motor, the washer won’t function. Examining the motor can help identify any issues. Here are some steps to follow.
Listen For Noise
Turn the washer on and listen closely. Does the motor make any sound? A humming noise might indicate a jammed motor. A grinding noise can suggest a mechanical issue. No sound might mean the motor is completely unresponsive. Take note of any unusual sounds.
Check For Overheating
Touch the motor carefully. Is it unusually hot? An overheated motor may have shut down to prevent damage. This can happen if the washer has been used for a long time without a break. Allow the motor to cool down completely. Then, try turning the washer on again.
Call For Professional Help
If your Samsung washer is not turning on, it can be frustrating. Trying to fix it yourself might make the issue worse. Sometimes, calling for professional help is the best solution. Professionals can quickly diagnose and fix the problem. This saves you time and stress.
Contact Samsung Support
The first step is to reach out to Samsung Support. They offer various ways to assist you. You can contact them via phone, email, or live chat. Here is a quick guide:
- Phone: Call their customer service number.
- Email: Send a detailed email about your issue.
- Live Chat: Use the chat feature on their website.
Provide all necessary details about your washer. Include the model number, purchase date, and a brief description of the issue. This helps Samsung Support to assist you better.
Schedule Technician Visit
If the issue is not resolved over the phone or online, schedule a technician visit. Samsung provides authorized technicians to fix your washer. Follow these steps:
- Visit the Samsung support website.
- Go to the ‘Service Request’ section.
- Fill out the form with your details.
- Choose a convenient date and time for the visit.
The technician will diagnose the problem and suggest solutions. They can also provide an estimate of the repair cost. This ensures you know what to expect.
Professional help ensures your washer is fixed correctly. It also prevents further damage. So, don’t hesitate to call for professional help when needed.
Frequently Asked Questions
Why Is My Samsung Washer Not Turning On?
Check the power supply and ensure it’s plugged in. Also, inspect the circuit breaker.
How Can I Reset My Samsung Washer?
Turn off the washer, unplug it, wait 1-2 minutes, then plug it back in and restart.
Could A Faulty Door Switch Cause My Washer To Not Start?
Yes, if the door switch is broken, the washer won’t start. Check and replace if needed.
What Should I Do If The Control Panel Is Unresponsive?
Try resetting the washer. If it remains unresponsive, the control panel might need repair or replacement.
Can A Blown Fuse Prevent My Samsung Washer From Turning On?
Yes, a blown fuse can interrupt power flow. Check and replace any blown fuses.
Conclusion
A malfunctioning Samsung washer can be frustrating. Troubleshooting can often solve the issue. Check power connections, door latch, and settings. If these steps don’t work, consider professional help. Regular maintenance prevents many problems. Keep your washer in good working order.
Stay proactive with simple checks. This ensures your appliance runs smoothly. Don’t let a minor issue become major. Happy washing!